Nyzra
Support
Need help with Nyzra? You're in the right place. Check the frequently asked questions below, or get in touch directly.
How Nyzra Works
Share what you received
Take a screenshot, paste text, snap a photo, enter a URL, or describe it with your voice.
AI analyses it
Advanced AI examines every detail — sender info, links, language, urgency tactics — to identify scam patterns.
Get a clear answer
You'll see a verdict, confidence score, red flags, and what to do next — all in plain English.
Every check gives you one of three verdicts:
Frequently Asked Questions
How many free checks do I get?
You get 5 free checks when you download the app — no account or credit card needed. After that, you can upgrade to Premium for unlimited checks.
How do I upgrade to Premium?
When you've used your free checks, the app will show you Premium options. You can also go to Settings in the app and tap Upgrade to Premium at any time.
Premium is available as a monthly or annual subscription, billed through your Apple ID.
How do I cancel my subscription?
You can cancel anytime through Apple:
Open your iPhone Settings → tap your name at the top → Subscriptions → find Nyzra → tap Cancel Subscription.
You'll still have access until the end of your current billing period.
How do I restore my purchase on a new device?
Open the app, go to Settings, and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used to subscribe.
Is my data private?
Yes. Nyzra does not require an account, does not collect personal information, and does not store the content you submit for analysis. Your check history is stored locally on your device only.
Read our full Privacy Policy for details.
How accurate is the scam detection?
Nyzra uses advanced AI to analyse content and is highly effective at identifying common scam patterns. However, it provides guidance, not a guarantee. If you're unsure, don't click links, don't share personal info, and contact your bank or local authorities.
What types of scams can it detect?
Nyzra can analyse a wide range of scams, including:
- Phishing texts and emails (fake banks, delivery notices, government agencies)
- Suspicious links and URLs
- Social engineering and impersonation scams
- Fake invoices, letters, and notices
- Romance and investment scams
- Tech support scams
Why does the app need an internet connection?
Nyzra sends your submission to a secure server for AI analysis. This requires an internet connection. Your content is encrypted in transit and is not stored after analysis.
How do I delete my check history?
Open the app, go to the History tab, and tap the trash icon in the top right. You can also swipe left on individual checks to delete them one at a time.
The app isn't working — what should I do?
Try these steps:
- Make sure you have an internet connection
- Close the app completely and reopen it
- Restart your device
- Check for app updates in the App Store
If the problem continues, email us at hello@nyzra.app with a description of what's happening and we'll help.